Home > Privacy Policy  


PRIVACY POLICY

This privacy policy is designed to assist you in understanding how SETECS uses and safeguards Information and resources you provide in using SETECS Software and Services.

Explanation of Service

SETECS, Inc. provides the SETECS Software (“Software”) and manages operations of the SETECS Services (“Services”). SETECS Software is provided to all users for a fee and some software or toolkits are distributed for free. Some services may require registration in order to function. Other services may require a paid subscription to SETECS. All will be clearly marked and identified as to the case.

From time to time, new services may be added which improve, modify or extend the functionality of the SETECS Services.

Use of Information

SETECS, Inc., DOES NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PERSONAL INFORMATION COLLECTED THROUGH SETECS SOFTWARE OR SERVICE TO ANY THIRD PARTY OUTSIDE THE SETECS NETWORK. WE WILL TREAT ANY INFORMATION YOU PROVIDE TO SETECS, INC. AS CONFIDENTIAL INFORMATION AND WILL NOT DISCLOSE IT TO ANY THIRD PARTY OUTSIDE THE SETECS NETWORK.

What Information Do You Provide to us and How Do We Use it?

When you use the SETECS Services and Software you provide three types of Information: (1) Personal Information you actively choose to disclose to SETECS, Inc. (“Active Information”), (2) Usage Information that is provided passively or generated automatically during your use of SETECS Software (“Passive Information”) and (3) information that you share or communicate with other SETECS Software users (“User Information”).

Active information includes information which is required in order for the Software to verify your identity and provide you with the SETECS Services. This includes your username and password. This information is stored centrally by SETECS. Active information may also include any billing information you submit only if you decide to purchase Services from SETECS. Billing information is stored securely by SETECS’s third party billing provider according to local laws and regulations (please see privacy policy at time of purchase). Billing information is only stored in order to comply with local regulations and to provide you with accurate billing information and service.

The SETECS website may also contain feedback forms where feedback can be reported directly to SETECS employees. Any and all information which is voluntarily submitted in such feedback forms are used for the purposes of reviewing this feedback and improving the SETECS Software and Services. SETECS reserves the right to utilize this information for marketing purposes, for instance by displaying selected comments on it’s website or in other communications. If SETECS chooses to display a user-submitted comment it will either display it anonymously, stripping away all personally identifiable information, or request permission directly from you before displaying it.

User Information may be required by certain SETECS Services in order for the Software to function as intended. User Information includes any information you enter in your User Profile (such as name and email address).

Passive Information is limited to information that is necessary in order to provide you with the desired functionality of the software and may include a session ID token, source and destination addressing information, and the version of the software you are using. Passive information is automatically generated and is not stored centrally, except for anonymously aggregated statistical information used to provide you with better service or statistical information used solely for the purposes of detecting fraud or to block access to SETECS Services after the free trial period has ended according to the terms set out in the End User License Agreement.


No Content of Communications Collected

SETECS does not collect any Contents of Communications such as calls or Instant Messages.

No Extraneous System Information Collected

No information concerning your computing facilities is collected that is not related to providing SETECS Services, including other installed software systems, non-service-related content, or hardware peripherals. No information about your specific computing facilities will be provided to any third party unless required by the Terms of Agreement of a Service with which you’ve registered or purchased.

No Provision of Information to Third Parties Without Your Permission

SETECS will not sell, rent, lease or otherwise provide Active Information to any third party unless required by the terms of Agreement of a Service with which you’ve registered.

What Resources Do We Use and How Do We Use Them?

During the course of using SETECS Software, disk space, bandwidth and processing power may be utilized to provide the SETECS services to you.


How Do We Protect Your Data, Information, and Resources?

SETECS uses industrial strength technology to protect the data on your computer, any information you provide to us, and to protect the use of your computer resources. The data contained in your public profile is protected and can only be shared to other users if you chose to make such information public in the software settings. Passive Information you provide is stored only temporarily on secure databases and only in anonymous aggregate form unless required to provide billing information to Subscribers or to verify the integrity of your identity by SETECS software or to comply with local laws or regulations. Your computer resources can not be accessed by any third party through SETECS Software.

Software Installation

SETECS Software is installed on computers with an installer downloaded from www.SETECS.com or in combination with other software or web sites. SETECS Services may also be provided through other applications that utilize the SETECS Software. These applications are required to display the SETECS End User License Agreement before the Software is installed. You can uninstall the SETECS Software from the standard Windows Control Panel at any time.

Software Updates

The SETECS Software contains update functionality. This enables the Software to determine that there is a newer version available, which has improved or new functionality and/or bug fixes. You will be asked for your permission before an update is performed unless you have specifically authorized SETECS, Inc. to automatically update your software without notification. The Software may however update non-program files from time to time without asking the user. These updates are only used to update file indices, configurations and other non-critical objects. These updates only pertains to executable files.

Children

No part of this Software is directed to children. We will never knowingly collect information from users under the age of 13.

Delete/Deactivation Policy

If you wish to delete any personal Information you submitted to SETECS, Inc., you may do so by contacting us at delete@SETECS.com. We will notify you of our receipt of your request. We will use commercially reasonable efforts to functionally delete all such information (excluding any information necessary in order to detect fraudulent use) from our database within fifteen working days from the date of the receipt of your request. Please note that it may be impossible to delete a user’s entry without some residual Information because of backups and records of deletions. SETECS reserves the right not to delete information in order to comply with applicable local laws or regulations.

Length of Time Data Will Be Stored

Unless you request that we delete any of the information you submitted to SETECS, Inc. when you registered for any electronic updates and/or newsletters we may offer, we will store such information for a period of two years or for the period of time stipulated in applicable laws and regulations, whichever is greatest. At the conclusion of that time, all such information will be deleted.

Risks and Disclaimers

Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal Information, SETECS, Inc., cannot ensure or warrant the security of any Information you transmit to us except for information specifically covered by SETECS’s End User License Agreement or Privacy Policy. The use of SETECS Software and Services is done at your own risk.

Contact Information

For more Information please send an e-mail to info@setecs.com

SETECS, Inc., Copyright 2004. All rights reserved.

 


Terms Of Use | Privacy Policy | Site Map